Frequently Asked


Pieces are food, microwave, and dishwasher safe unless listed as otherwise. To maximize the life of your products, handwashing is recommended.

Pick Up

We offer free local pick up in Halifax, Nova Scotia. Please select this option at check out and wait for your pick up notification.


Please see our Shipping Policy for details.


We have a 14-day return policy, which means you have 14 days after receiving your item to request a return. Please see our Refund Policy for details.


We read manufactures safety descriptions and use non-toxic glazes and food safe glazes on functional items.


Please contact me.

Lost or Damaged Package

Please get in touch with us if you believe your parcel has been lost. We are happy to refund your items but first we will require your cooperation to submit a simple claim ticket with our shipping agency verifying that you did not receive your parcel.

For orders that arrive damaged, simply take a photo and email it to us with a description of the damages for assessment.

Editing / Adding Onto An Order

We will do our best to accommodate any requested edits or additions to your order. This can be done anytime up until you receive an order fulfillment notification. After placing your order, please contact us as soon as possible if you require an edit or addition.